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Service Satisfaction Questionnaire

Ditch Witch GroundbreakingAuthorized Ditch Witch Dealer
Ditch Witch of South Louisiana
36202 Highway 30
Geismar, LA 70817
(866) 562-4994
FAX: (225) 753-4116
Contact Information
Date
Name
Company Name
Phone Number
Model & Serial Number
Invoice Number
Overall product performance? ExcellentGoodFairPoor
Overall product reliability? ExcellentGoodFairPoor
Response to your warranty service needs? ExcellentGoodFairPoorN/A
Professionalism/courtesy of dealer personnel? ExcellentGoodFairPoor
Satisfaction with repair? ExcellentGoodFairPoorN/A
Technical knowledge of dealer personnel? ExcellentGoodFairPoor
Repair completed within expected timeframe? ExcellentGoodFairPoorN/A
Overall satisfaction? ExcellentGoodFairPoor
Were repairs delayed due to unavailable parts? YesNoN/A
Did dealer personnel follow-up after repairs were made? YesNoN/A
Would you use this service department for additional service work? YesNoN/A
Would you like to be contacted? YesNo
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